Booking Policy for Upperhairchelon
Effective Date: 7/13/2023
Thank you for choosing Upperhairchelon for your hair salon needs. We have established the following booking policy to ensure a smooth and efficient scheduling process for both our valued customers and our staff. Please read this policy carefully before booking an appointment.
Deposits
1.1 Deposit Requirement
A non-refundable deposit is required to secure your appointment at Upperhairchelon. The deposit amount will be communicated to you at the time of booking and will vary depending on the service and duration of your appointment. Please note that your appointment will not be confirmed until the deposit has been received.
1.2 Deposit Payment
Deposits can be made through various payment methods, such as credit card or electronic payment platforms. The specific payment instructions will be provided to you during the booking process.
Appointment Timeliness
2.1 Grace Period
We understand that unforeseen circumstances may arise, causing delays to your scheduled appointment. We provide a grace period of 10 minutes after your appointed time. During this grace period, we will make every effort to accommodate your appointment.
2.2 Appointment Cancellation for Late Arrival
If you arrive more than 10 minutes past your scheduled appointment time, your appointment may be canceled, and your deposit will be forfeited. We have implemented this policy to maintain the efficiency of our scheduling and respect the time of other customers.
No Call No Show
3.1 Definition
A "No Call No Show" occurs when a customer fails to arrive for their scheduled appointment without prior notification to Upperhairchelon.
3.2 Consequences
Customers who engage in a No Call No Show will be prohibited from booking future appointments with Upperhairchelon. We take this policy seriously to ensure fairness to both our customers and our staff. We kindly request that you provide timely notice if you are unable to attend your appointment.
Contact Information
Address:
521 N. Sam Houston Pkwy E.
STE #310
Houston, TX 77060
Phone: 832.830.1150
Email: arupperhairchelon@gmail.com
Questions and Concerns
If you have any questions or concerns regarding our booking policy, please do not hesitate to contact us using the provided contact information. We are here to assist you and provide any necessary clarification.
COVID-19 Policy for Booking at Upperhairchelon
Due to the ongoing COVID-19 pandemic, we have implemented the following policies to prioritize the health and safety of our customers and staff:
Health Assessment: If you or anyone in your household has COVID-19 symptoms or has been in contact with an infected individual within the past 14 days, please reschedule your appointment.
Face Masks: All customers and staff must wear masks covering both the nose and mouth during their visit.
Enhanced Sanitization: We maintain rigorous cleaning and disinfection protocols throughout our salon.
Social Distancing: Please maintain a distance of at least 6 feet from others whenever possible.
Appointment Modifications: If you experience COVID-19 symptoms or need to cancel, please notify us as soon as possible to reschedule without incurring any fees.
Thank you for your cooperation in following these guidelines. Your health and safety are our top priority.
Please review this booking policy carefully before scheduling your appointment. By booking with Upperhairchelon, you acknowledge and agree to comply with the guidelines outlined in this policy.
Upperhairchelon reserves the right to modify or update this booking policy at any time without prior notice. The most current version of the policy will be posted on our website and communicated during the booking process.
Thank you for choosing Upperhairchelon. We look forward to serving you and providing an exceptional salon experience.