Returns Policy for Upperhairchelon
Effective Date: 7/13/2023
Thank you for choosing Upperhairchelon. This Returns Policy outlines our guidelines regarding returns and exchanges for products purchased from our Hair Salon located in Houston, Texas.
Returns and Exchanges
Please note that all sales are final. We do not accept returns or exchanges for products, except in the case of a defective or damaged item. Due to the nature of our products and sanitary considerations, we cannot accept returns or exchanges for any other reason.
Defective or Damaged Items
In the rare event that you receive a defective or damaged item, please contact us within 7 business days of receiving your order. To initiate a return or exchange for a defective or damaged item, please email us at arupperhairchelon@gmail.com and provide the following information:
Order number
Description and photo(s) of the defective or damaged item
We will review your request and provide further instructions on how to proceed. Please do not return any items without contacting us first.
COVID-19 Considerations
In light of the ongoing COVID-19 pandemic, we are taking additional precautions to ensure the health and safety of our customers and staff. As a result, we are unable to accept returns or exchanges to minimize the risk of transmission. We appreciate your understanding and cooperation during this time.
Contact Us
If you have any questions or concerns regarding our Returns Policy, please contact us at arupperhairchelon@gmail.com. We will be happy to assist you.
Please review this Returns Policy carefully. By making a purchase from Upperhairchelon, you acknowledge and agree to the terms and conditions outlined in this policy.
Upperhairchelon reserves the right to modify or update this Returns Policy at any time without prior notice. The most current version of the policy will be posted on our website.
Thank you for choosing Upperhairchelon. We appreciate your support and hope you have a satisfying experience with our products.